Stanley McChrystal mentions “the inversion of expertise.” What does this refer to? What is one of the changes he made for himself to deal with this change?

During which stage of the listening process would you pay close attention to verbal and nonverbal signals? taking notes evaluation active involvement preparation

How can you tell that the text is from a biography

Which line of dialogue best describes mrs. x’s sense of superiority over miss y at the begging of the play? a. “if you wanted to shoot me it wouldn’t be so surprising, because i stood in your way.” b. “home is the best of all, the theatre next and children—well, you wouldn’t undertake that.” c. i embroidered them myself—i can’t bear tulips, but he wants tulips on everything.” d. it’s sinful to sit here and make fun of ones husband this way when he is kind and a good little man.”