2. Which of these must be avoided in business letters?
a) Polite words
b) Formal words
c) Abbreviations
d) Clear details​

I think it's going to be c

answer c) abbreviations

compare & contrast informative essay/speech

when speaking or writing for the sole purpose of providing information in order to give audience members a good basis for making a decision, you would present an informative speech or essay.   because you wouldn’t want to be persuading the audience by arguing for one type of exercise over the other, you wouldn’t choose a persuasive/argumentative technique.   to fairly, and without bias, present information about the pros and cons of each type exercise, a compare/contrast, informative speech/essay would be the best bet.

the correct answer is b. in order to explain a point clearly in an essay, it is always better to include a clear example of your ideas. including an scenario in which a family is affected by consumerism will support your argument as well as supporting details, such as quotations from experts and statistics. option a could be correct, but statistics and quotations are supporting ideas rather than clear explanations. choices c and d are simply inadequate. they do not add information about the effects of consumerism, rather they are strategies for engaging the reader