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the answers are:

1. dolores driscoll - b. first person minor

dolores is a minor character who happens to be driving the bus at the time of the accident. she narrates picking up each of the children and her last memory is the children being thrown around the bus.

2. billy ansel - a. first person major

billy loses his twins in the accident. he tells his own story, how he witnessed the accident and how he tried to the rescuers. he is a major character, as he is at the center of the story.

3. mitchell stephens - c. first person observer

mitchell enters the story after the accident. he is a lawyer who learns about the accident based on other characters observations. though he tells the story from a first person perspective, he is just an observer.

as for matcthing the message or lesson posted with the person who said them:

1."obviously, you can't control everything, but you are obliged to take care of the few things you can. i'm an optimist basically who acts like a pessimist. on principle. just in case." - dolores driscoll

2. "i could no longer believe even in life. . for me now the only reality was death." - billy ansel

it translates into:

read the letter of your pen pal. write and answer 3 questions.

plagiarism can get you expelled from your course, and college, or university. plagiarism can result in legal action like fines and penalties etc.

21 balloons is the story of professor william sherman's travels.

in 1883, he set off from san francisco for a balloon ride over the pacific and was found a month later floating with 21 balloons in the atlantic ocean. this seemed an astounding feat and everyone wanted to know what had happened.    

professor sherman was loyal, however, and said he would tell his tale first to the western american explorers club in san francisco, of which he was a member. this built up suspense for several chapters before he began to tell of the wonders of his adventures and the amazing island of krakatoa, an island which had just been blown up by a volcano.  

the residents of krakatoa are all millionaires who live under a "gourmet government" of their own devising. we get to see all the incredible adventures that creative people with unlimited resources would create according to the author.