Can someone me answer question 8-11

Why are reading and writing necessary in today’s world

Pls due today which excerpt from the text most effectively demonstrates that the narrator's point of view about the cabuliwallah has changed? "i felt a little sorry, and would have called him back, but i found he was returning of his own accord." "i sent for mini immediately from the inner apartment. many difficulties were raised, but i would not listen." "tears came to my eyes. i forgot that he was a poor cabuli fruit-seller, while i was—. but no, what was i more than he? he also was a father." "i took them and was going to pay him, but he caught my hand and said: "you are very kind, sir! keep me in your recollection. do not offer me money! —"

Han put the last box into the back of his car and turned to look up at his dorm room. he saw himself through the window, laughing with his roommates and sharing his hopes and dreams. he saw all of the hours spent studying and the celebrations at the end of each semester. he smiled fondly as he turned away, got into his car, and drove off. which literary element does the passage contain?