You are Umesh/ Urmila, of 65, P. H. Road Mangalore. Recently you bought a mobile phone from ‘D's Phone Center', Mount Road, Mangalore. The phone instrument developed a problem within a month of purchase. Write a letter to the dealer giving details of the nature of the problem and asking him/her to rectify the defect or replace the set. Do not exceed 100-120

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Explanation:

                                                                                             65, P.H. Road,

                                                                                             Mangalore,

                                                                                             December 6, 2020.

The manager,

Ds Phone Center,

Mount Road,

Mangalore.

 Sir,

    NOTICE OF A PROBLEM DEVELOPED BY AN INFINIX HOT 9 MOBILE PHONE PURCHASED FROM YOUR SHOP

      On 6th November, 2020, I purchased an Infinix Hot 9 mobile phone from your shop, Ds Phone Center located at Mount Road, Mangalore.

       A few days ago, I discovered that the keys on the phone screen no longer respond instantly when touched. I suspected that the phone may have developed a problem in its touchpad but i decided to observe the phone further before I lodge any official complain. However, as the days went by, the problem worsened. Today, the keys on the phone screen no longer respond when touched.

     In order to verify my claim, I have attached the receipt issued to me when I purchased the phone alongside my warranty certificate. I humbly beseech you to replace the phone or rectify the defect accordingly as clearly contained in the warranty certificate.

    Thanks in anticipation of your prompt positive response.

                                                                                            Yours Faithfully,

                                                                                             ПДЛ

                                                                                             Umesh/ Urmila

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