Hurry please What are some verbal irony is the novel Speak: Third Marking Period ?

The balance includes both the fees for service and the shipping charges. is this sentence incomplete or complete?

The pilgrims are at in the beginning of the prologue.

Aman lives on the twelfth floor of an apartment building. every morning he takes the elevator down to the lobby and leaves the building. in the evening, he gets into the elevator, and, if there is someone else in the elevator -- or if it was raining that day -- he goes back to his floor directly. otherwise, he goes to the tenth floor and walks up two flights of stairs to his apartment.