Jennifer is talking to a customer who is returning a faulty device. She smiles and says, "Sir, we will be replacing your product with a new one." Her communication
Wade is talking to his manager, who is worried about a report that shows a drop in the company's market share. Wade says in a
cheerful tone, "I double-checked the report, and the figures were misprinted. We have actually done very well." His communication

in this passage from chapter 6 of "animal farm", by george orwell, what the author is ridiculing in this passage is the frivolity of some rules.

clover, the mare, believes she remembers that the fourth commandment forbade sleeping in beds because it was something that humans did. snowball, napoleon, and the pigs are brain-workers who look after the welfare of the farm. they are the obvious leaders because they are smart, and so they are entitled to eat the best food and sleep in beds. it is squealer, who says these lines making the difference between sleeping with sheets, what humans do, and sleeping in beds, what pigs do. the unwillingness to question authority makes the oppressed to obey without thinking.

they are most likely about to fight in the battle of gaul

a term is used to describe a sudden revelation in a short story is "showing forth".