English, 15.11.2020 15:10 taylor3865

We willand always our work keeping the larger purpose of corporation in mind

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At Reliance Industrial Infrastructure Limited (“Reliance”), the issue of Ethics is coherent: it is a simple process that involves defining what is right or wrong, and then doing the right thing. Ethics at Reliance is about Values and associated behavior. It is a process of defining values and ensuring that corporate and individual employee behavior epitomize those values. At Reliance, we believe that any business conduct can be Ethical only when it rests on the core values of Customer Value, Ownership Mindset, Respect, Integrity, One Team & Excellence. Strong commitments to these values have long been the guiding principles for Reliance. These values are to be kept in focus by all Reliance employees/consultants/associates, irrespective of their designations, under all circumstances, irrespective of the goals that are intended to be achieved. To us, means are as important as the ends. Though the deeper significance of these values for us cannot be captured in words, a brief description of what we really feel about these virtues is outlined below: Customer Value: We believe the customer is the reason for our existence and the only guarantee to our future. Everything that we do must delight our customer, each time and always. Expected Behaviors: 1. We will demonstrate a proactive “Customer First” & a “Customer Delight” mind-set consistently. 2. We will act at all times to ensure Reliance remains the first choice for our customers. 3. We will actively listen to customer inputs to continuously improve our products, services and the customer experience. 4. We will work proactively and go the extra mile to perpetually nurture and grow all our customer relationships. 5. To delight our end customers best, we will serve our internal customers, equally well. Ownership Mindset: We believe the success and reputation of the company is paramount. Having an ownership mindset is fundamental to our existence. It creates a sense of inspiration and purpose. It enables accountability and accomplishment. It ensures our strong commitment to the highest standards of safety and environment. Expected Behaviors:

1. We will prioritize and always align our work keeping the larger purpose of the corporation in mind. 2. We will operate with a personal stake and an ownership mind-set and ‘play to win’

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n you will not need it

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i think it could possibly be b

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