What evidence in the excerpt supports Schwartz's claim? Which element is missing from this evaluation?

Enticing people to drink recycled water, however, requires getting past what experts call the 'yuck' factor."

"People tend to judge risk emotionally, he said, and a phrase like 'toilet to tap' can undercut earnest explanations."

Explanation:

lemme see i dont think i know that one h

i go to the store and buy some cheese,suddenly there was akward silence.   out of no where comes a ninja, and he takes an apple, and chokes the cashier, until he passes out.   the disapeared in a puff of smoke.   the cashier went to the doctor, and everything was fine again.   they all lived happily ever after without anymore ninjas.

the end

go to buy cheese= exposition

akaward silence= rising action

ninja chokes the cashier= climax

cashier goes to the doctor= falling action

they live happily ever after= resolution