PLEASE HELP What claim do the authors make in this passage?

Cruel working conditions on sugar plantations caused many people to violently revolt and rebel.
Sugar has been a source of cruelty, from the time of plantations to modern farms.
Sugar plantations were violent systems, but sugar also led some people to reject slavery.
Sugar workers should reject the idea that anyone owns them and should combat cruelty.

anne's craft goods

123 e mason drive, johnson, ms

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to whom may it may concern;

i have recently ordered a product from your online shop. the shipping details read that my order would be delivered by the 8th of december, whereas it was delivered the 13th. i needed the package for a christmas exchange. 

since i paid for overnight shipping, but did not receive the package in the time allotted, i am kindly asking for a refund. the product was just perfect, but i do not believe i should have to pay for a quick shipping if it came late.

you for your time, i hope to hear from you soon.

sincerely,

john smith

idk

explanation: