What would best improve Richards narrative

In the revolution 2.0 note the wording of the protest guidelines.what word choices create a tone of reason and control? how might this tone affect the readers

Direct characterization includes select all that apply. statements by the author about a character's personality statements by the author about a character's appearance statements by the author about what a character is like statements by the character about what they hate

Discussing the tom robinson case with uncle jack, atticus refers to “maycomb’s usual disease.” what does he mean? why doesn’t he suffer from it?