In what way does his reaction contrast with the way mama feels about the story Charles?

- "the basic difference between keywords and subjects is that subjects (or "subject headings") have been predetermined, while keywords have not. a keyword is an easy place to start because you can use any word that seems to fit your search; this is called "natural language" searching."

in the quotation from passage, connie willis states that literature is a way for authors from the past to communicate with readers of today. we can read their stories, books, and other texts to learn lessons about life. willis refers to these lessons as messages “from beyond the grave.” willis has a favorable viewpoint about the timelessness of literature.