She said, "your appointment is on Monday, July 3rd, and the address is 158 brown street, in Fresno." I need help with punctuation

Which two elements does this excerpt from a christmas carol by charles dickens contain? "a small matter," said the ghost, “to make these silly folks so full of gratitude." "small! " echoed scrooge. the spirit signed to him to listen to the two apprentices, who were pouring out their hearts in praise of fezziwig: and when he had done so, said, "why! is it not? he has spent but a few pounds of your mortal money: three or four perhaps. is that so much that he deserves this praise? " "it isn’t that," said scrooge, heated by the remark, and speaking unconsciously like his former, not his latter, self. "it isn't that, spirit. he has the power to render us happy or unhappy; to make our service light or burdensome; a pleasure or a toil. say that his power lies in words and looks; in things so slight and insignificant that it is impossible to add and count ’em up: what then? the happiness he gives, is quite as great as if it cost a fortune." he felt the spirit's glance, and stopped. "what is the matter? " asked the ghost. "nothing particular," said scrooge. "something, i think? " the ghost insisted. "no," said scrooge, "no. i should like to be able to say a word or two to my clerk just now. that's all."

Before ending this lesson, take a moment to review an informative research essay you have written. you’ve probably already written a conclusion to the essay. but is it the best conclusion it can be? does it properly summarize the main subtopics of your essay? does it state in one or two sentences the “so what” of your topic. if your topic was abraham lincoln, your essay shouldn’t be just about abraham lincoln. it should answer, “so what about abraham lincoln? ” take five or ten minutes, and looking only at that single paragraph, revise your conclusion

To meet the needs of commuters in the industrial age, city planners implemented the use of phonographs. provided more horses and carriages. borrowed technology from railroads. constructed new telephone lines.