Read the e-mail from your customer in the eResource. Write an e-mail responding to this complaint and then describe elements to consider before you send the message to the consumer. Finally, evaluate the consumer`s communication. How might you improve the message to make it more appropriate and effective?

Which revision, if any, best fixes the bolded (capitalized in this case) part of the sentence? female cardinals, a somewhat drab bird compared to the males, blend in well with their environment. no change somewhat drab birds a somewhat drab's bird somewhat drab bird's

Secret in slovakia how does the author's use of foreshadowing in the opening paragraphs affect the passage? a. it creates excitement by revealing the narrator's hopes of receiving part of her great-aunt's estate. b. it creates dread through its vivid descriptions of the house; readers are aware that something terrible has happened within those walls. c. it creates mystery by suggesting that the narrator's view of the house will somehow change as a result of her experiences inside. d. it creates a sense of joy and anticipation by hinting that the narrator will be reconnected with her great-aunt.

What is the central idea of paragraph 1 of the story?