Written speaking exam please help

walter refusing lindner's offer.

clerical work ensures that an office runs smoothly. it involves the day-to-day administrative tasks of an office, such as answering phones, scheduling appointments, sending faxes, and filing documents. office clerks and secretaries need to have particularly strong clerical skills.

explanation:

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even though there may be variations in human emotions over time, the poem “ a contribution to statistics” by wislawa symborska suggests that the only unchangeable characteristic is mortality.

the author poses a distinction between the approximate and non-approximate numbers which correspond to our need for certainty in life and the difficulty of achieving it. our efforts to measure the exact often fail because the world is not always clearly structured .the poem seems to imply   that the only thing that is certain and has an exact number is death.  

the first option is the answer