The element that is not usually found in a tragedy is .

a flaw in the hero
suffering hero
action that produces a catharsis
a resolution involving a wedding

i think the answer is c.  

try to do soaps tone.

s-subject

o-occasion (the reason the author wrote the poem)

a-audience (who is this poem mostly for)

p-purpose (was it to convince, inspire, etc. the audience)

s-speaker (can be the author or another character, like is a child, adult, woman, elderly, animal narrating the poem)

tone- the mood the reader gets from this poem

mood- the mood the author had with their own poem

meaning- what do you think the meaning is?

message- what is the author trying to explain to the audience? like what is the theme?

if you still don't get it try showing everyone the poem so they could unravel it

edmund spenser and john bunyan is the answer. hope i !