How does the author organize ideas in the
passage?

Through Text Structure

Explanation:

Text structure- is the pattern of organization within a passage. Text structure helps to convey the message of the author. For example, if you read a newspaper article, the author's purpose was probably to inform you of something. Therefore, his or her text structure would be designed to do just that

since it is asking for her reaction to elnora's trouble at school you can rule out any answers with a positive response (b). then you can rule out (d), this is because it does not show the mother's reaction but the daughter's response. that leaves you with two options (a) and (c), by looking at the options you can rule out (c) because it isn't referring back to elnora's issues at school.