English, 15.04.2020 02:28 jojoangelique13
Ursula works in an auto repair shop. An angry customer visits to complain about a delay in the delivery of his car. Which two statements will help
reduce tension in the interaction?
"You'll just have to wait until next week. I'm very busy now."
"I understand why you're upset. My apologies for the delay."
"There are a hundred others like you. These things happen."
"I will act immediately and make sure this doesn't happen in the future."
"We can't be responsible for all the problems you're having with your car."
Answers: 3
English, 22.06.2019 02:30
Which component of a rhetorical argument is missing from the chart above? a. civics (civos) b. ethics (ethos) c. patriotics (patros) d. histrionics (histros)
Answers: 3
English, 22.06.2019 08:00
What is the definition of cache and in what circumstances would it be appropriate to use it
Answers: 1
English, 22.06.2019 12:00
Read the sentence from a student’s essay about “the treasure of lemon brown.” greg sees his father differently after he speaks with lemon brown. what revision should the student make to clarify the main idea of this sentence? replace “sees his father differently” with “appreciates his father.” add the phrase “at the end of the story” after the word “differently.” change the wording of “speaks with” to “has a conversation with.” remove “after he speaks with lemon brown” from the sentence.
Answers: 1
Ursula works in an auto repair shop. An angry customer visits to complain about a delay in the deliv...
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