13 and 16 please help!
will mark brainlist.

Which of the following is an appeal to reason? (5 points) a statistics or other facts that will bring audiences to a logical conclusion b positive references to the audience's sense of right versus wrong c strong organization and use of proper spelling, punctuation, and grammar d descriptions of events or places that have meanings to the audience

Which two parts of this excerpt from authur conan doyle's " the contest " show policies lack of knowledge about the rules and restrictions of his society

On sarah’s first day at work she is provided with a range of information technology tools that she can use to write, edit or create documents and accounting sheets, store information, make presentations, and so on. match there software their definitions.