On March 11, 2010. a high school pitcher in California was facing a player using a metal
bat, when he was hit in the temple by a line drive travelling 100 mph. His skull was crushed, and
he spent weeks in a coma. Fortunately, after surgery and months of rehabilitation, he survived.

since it is asking for her reaction to elnora's trouble at school you can rule out any answers with a positive response (b). then you can rule out (d), this is because it does not show the mother's reaction but the daughter's response. that leaves you with two options (a) and (c), by looking at the options you can rule out (c) because it isn't referring back to elnora's issues at school.

you need need more details so we can understand what your asking us.