12. One way to green up the facial room is to buy fewer disposable supplies.
13. Having dependable equipment makes services more reliable.
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14. The equipment, products, and supplies you select do not significantly affect overhead and the cost of
providing services.
15. Some areas require that you use single-use, throw-away cups instead of washable drinking glasses.
16. One way to green your business is to print brochures rather than focus on Internet marketing.
17. Plastic is much easier to recycle than glass.
18. If the client has a complaint or concern during the post-service, you should be defensive and try to
protect the salon's reputation.
19. If you reuse jars for dispensing creams from a bulk container, you should always use up the entire
content of the small jar before replenishing.
20. When making cleansing pads, you should always cut the roll of cotton rather than tear it to ensure
clean edges.