Read the passage. what should milo do? what customer service skills would he be showing? milo works for a cruise company. his company offers a seven-day mediterranean cruise. a young couple seems interested in the cruise. they are especially attracted by the reasonable price range. while discussing the details of the cruise, the couple asks if free clean water will be available. milo knows that water isn’t included in the overall price and that the couple will have to pay for bottled water. milo should is showing

"if we never experience the chill of a dark winter, it is very unlikely that we will ever cherish the warmth of a bright summer’s day. nothing stimulates our appetite for the simple joys of life more than the starvation caused by sadness or desperation. in order to complete our amazing life journey successfully, it is vital that we turn each and every dark tear into a pearl of wisdom, and find the blessing in every curse." anthon st. maarten, divine living: the essential guide to your true destiny. what does this quote mean to you? this isn't for anything in particular, i just wanted to know. : )