Write a letter of complaint. follow the rules for a formal letter, and use the full-block style. the complaint may be about anything you wish (such as malfunctioning equipment, poor building maintenance, or disruptive noises from a nearby business). you can base your letter on a true experience, or you can make up all the details you need.
note that a form letter or a template cannot be used in constructing your response to question 2. when a form letter or template is used, you are giving little to no thought to wording or formatting, and you are not actually creating your own complaint; you are simply filling in the blanks of someone else's work. for this reason, a grade of 1% will be issued if a form letter or template is used.

Read the excerpt from "mother tongue." those tests were constructed around items like fill-in-the-blank sentence completion, such as “even though tom was mary thought he was ” and the correct answer always seemed to be the most bland combinations of thoughts, for example, “even though tom was foolish, mary thought he was ridiculous.” well, according to my mother, there were very few limitations as to what tom could have been and what mary might have thought of him. so i never did well on tests like that. how does tan build a central idea of her story in the excerpt? tan discusses the types of questions on achievement tests to support the idea that the tests limit students’ ability to write well. tan explains a question on a language achievement test to support the idea that the tests should include more interesting content. tan gives an example of her experience with achievement tests to support the idea that they are not always accurate measures of language ability. tan considers how her mother might answer a question on a test to support the idea that nonstandard english limits a person’s ability to communicate.