Knowing how to do different things to do your job is very important or else you wouldn't be able to do your job. But knowing how to treat people or work with different types of people is possibly more important. You can learn or be taught how to do a lot of things
that job requires you to do but the soft skills can be harder to learn. In healthcare you might have to work with people at their most
vulnerable so being ethical and compassionate are very important. Listening to patients carefully and using good problem solving
will make you a better health care professional.
As a personal care assistant, you should be able to use both the hard and soft skills. The hard
skills of child or patient care are important when taking care of people and making sure that things are done right. The care a
personal care assistant provides can be made better with soft skills. Being compassionate, a good listener and patient makes
taking care of people a more personal and caring job. Having a good balance of both types of skills is best.