Technician A says that the shop foreman is the first point of contact for customers. Technician B says that the service consultant typically reports directly to the business owner. Who is correct?

An engine runs on the ideal diesel cycle. the cycle has a compression ratio of 20 and a cutoff ratio of 2. the highest temperature in the cycle is 1200 k. if the heat into the system is 300 kj/kg of working fluid and using variable specific heats determine the work produced per mass of working fluid