4. According to authors Murphy and Murphy, a 2% increase in customer retention has the same net effect on a business as decreasing costs by 10%.
A. O True
B. O False

Shafts are machine elements that are used to a) carry axial loads b) direct shear loads c) transmit power d) rotate at constant speed e) none of the above circular and square shafts subjected to the same torque under the same circum behave a) the same way b) almost the same way

True or false (explain) (110)[111] is a slip system in bcc metals . the {111} family in fcc contains 8 planes. resolved shear stress (rss) in single crystals is just related to the applied stress. critical resolved shear stress (crss) in single crystal metals is direct proportional to the number of defects in the structure

Refrigerant-134a enters the compressor of a refrigerator as superheated vapor at 0.14 mpa and -10°c at a rate of 0.05 ka/s and leaves at 0.8 mpa and 50°c. the refrigerant is cooied in the condenser to 0.72 mpa and 26'c. it is then throttled to 0.15 mpa. sketch the t-s diagram for the system and evaluate: 6) the rate of heat removai from the refrigerated space (kw), it) the power input to the compressor (kw), ii) the isentropic efficiency of the compressor (%), and iv) the cop of the refrigerator.