Engineering, 19.11.2019 06:31 ppoooiyip1589
Use the indirect pattern when you need to soften or delay bad news until after an explanation is given. understanding the four components of the indirect pattern will you craft messages that convey empathy, present reasons, cushion bad news, and close pleasantly. what buffering technique are you using if you show in your opening that you care and are concerned? facts best news understanding
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