One of your users claims that their hard drive seems to be running slowly. What tool can you use to check to see how fragmented the hard drive is

given the options, i would say your best bet is c. the modem supports up to 56 kbps, which is too low for video streaming. dial up modems use actual phone lines, which only can go up to 56 kbps as that's more than sufficient for traditional phone calls. this is also the reason why when a dial-up modem connects, you hear all those sounds. it's literally using the phone line to establish a connection.