A client calls to complain that his computer starts up, but crashes when Windows starts to load. After a brief set of questions, you find out that his nephew upgraded his RAM for him over the weekend and couldn't get the computer to work right. What could be the problem

It may be that the amount of ram is not compatible with that computer, it may not support ram that is over 8 GB or higher, it may not be properly installed in the hardware, or the motherboard may not be able to read it.

Explanation:

Hardware and software is very unbalanced when it comes to new RAM being installed, as people complain about this exact same issue many times.

answerthe reference of the object;