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Gerard is currently working as an entry-level customer support technician, but he would like to someday become a software developer. what is the best first step to understand what he should do?
a-ask his manager for a new job or at least a job recommendation
b- study graphic design in order to obtain the necessary skills
c-use career resources to investigate what skills and education are required
d-work part-time as an entry-level web developer

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