How else can technology be used to enhance whirlpool’s culture of inclusion?

There are many other ways in which technology can be used to enhance Whirlpool's culture of inclusion. Here is one example though:
You can easily use technology to get feedback - through many surveys and other ways to record the customers' feedback, Whirlpool can improve the overall quality of his products, and ultimately, have an effect on the satisfaction that the customers have.

Would it be data software?