Shrink-wrap, box-top, and click-wrap agreements are inherent to e-commerce. How you feel about them often depends on whether you are the vendor or purchaser. What are the best practices to assure shrink-wrap, box-top, and click-wrap agreements are legal? What are the best ethical practices that the e-commerce industry should adopt?

Shrink-wrap, Box-top, and Click-wrap Agreements

a) The best practices to assure that shrink-wrap, box-top, and click-wrap agreements are legal include  

1) having e-commerce terms and conditions separate from the normal trade terms and conditions,  

2) ensuring that customers agree to the terms before entering into a transaction, and  

3) laying the code of conduct for all visitors interacting with your site or doing any business transaction on your site.

b) The best ethical practices that the e-commerce industry should adopt are:

1) Put additional layers of protection like a web application firewall to their websites.  

2) Ensure they always adhere to PCI (Payment Card Industry) compliance guidelines.

3) They should not store customers' data which they do not need.

4) Ensure privacy and security of customers' data.

5) Establish trust by safeguarding intellectual property rights.

6) Consider some environmental issues (customers care about them).

Explanation:

a) Websites' Terms and Conditions (T&C) establish some form of legal contract between the organization and its clients.  

b)To ensure that organizations that process, store, or transmit credit card information maintain secure online environment, they are required to comply with PCI DSS.  It is a set of Payment Card Industry requirements for all organizations involved in the use of online cards for payment for their goods and services.

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