Computers and Technology, 03.11.2020 18:20 bks53

Marina receives a call from an angry customer, who claims a product is not working properly. Marina should provide quality customer service by . (3 points) a

explaining that all sales are final

b

providing the customer a choice between a refund or a replacement

c

sympathizing with the customer and sharing a similar personal story

d

telling the customer about an upcoming sale

HELP PLZZ!!

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