Why is two way communication important for the new communications network?

The answer is below

Explanation:

Two way communication is a form of communication in which both the sender and receiver exchanges messages over a medium of exchange, which could be through mails, email, telephones etc.

Therefore, Two way communication is important for the new communications network based on various reasons, amongst which are:

1.  It serves as medium or means of getting feedback from consumers on what they want concerning services.

2.  It helps to get or samples opinions of the targeted audience's needs.

3.  It enhances the customers - service providers' cordial relationship in terms of quality service delivery.

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