Which two recommendations should a Consultant recommend to improve agent experience and reduce response and resolution times?Universal Containers’ Call Center Agents have limited visibility to customer support levels, resulting in inconsistent response times and lengthened resolution times.
A. Configure Case Assignment based on Case PriorityB. Create a Report of all active Entitlements grouped by CustomersC. Add the Entitlements related list to Account Page LayoutD. Configure Success, Warning, And Violation Actions for Milestones

How can you repin an image on your pinterest pin board a. click on the "repin" button b. click on the "add pin" button c. click on the "upload a pin" button d. click on the "save pin" button.

What are three software programs for mobile computing?

Suppose there is a relation r(a, b, c) with a b+-tree index with search keys (a, b).1. what is the worst-case cost of finding records satisfying 10 < a < 50 using this index, in terms of the number of records n1, retrieved and the height h of the tree? 2. what is the worst-case cost of finding records satisfying 10 < a < 50 and 5 < b < 10 using this index, in terms of the number of records n2 that satisfy this selection, as well as n1 and h defined above? 3. under what conditions on n1 and n2, would the index be an efficient way of finding records satisfying the condition from part (2)?