You are frustrated to find that the only way to contact the customer service department is to make a phone call. The number listed would result in long distance charges to your phone bill. Which issue should be addressed by the company to keep its CRM in line with your expectations?

A. Mining the social media inputs
B. Cleaning up the data
C. Privacy
D. Customers expect more

What are some ways to use a range name in a formula? check all that apply. in the defined names group, click use in formula, and then select the desired name. begin typing the name in the formula, select a name from the autocomplete list, and use the arrow keys and tab key to enter the name in the formula. begin typing the formula, and then click and drag with the mouse to select the cells to include in the formula. right-click one of the cells in the range. click formula options, and use the dialog box to add the name.