What are the six steps of the problem solving process?

Which phrases/sentences correctly state the goals of business information management? multiple choice. john is a business information management professional in new york city. his job (includes regular travel). john has to (analyze business needs) regularly. a few months ago, john had to (manage work schedules in three projects at a time). however, his experience in information management him to manage each project effectively. he was also able to (analyze problems and implement possible business solutions). additionally, john was able to (achieve the corporate goals and manage business knowledge).