Writing down the steps taken to fix a problem is part of what troubleshooting step?
a....
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Computers and Technology, 12.11.2019 22:31 bain80
Writing down the steps taken to fix a problem is part of what troubleshooting step?
a. establish a theory of probable cause
b. verity full system fuctionality and if applicable, implement preventive measures
c. document findings, actions, and outcomes
d. test the theory to determine the cause
e. identify the problem
f. establish a plan of action to resolve the problem and implement the solution
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