Compare the two paragraphs. which paragraph is more appropriate for a business letter? a. mr. jones, i think your late payment is unacceptable. i would be unable to run my business if all my customers did not pay. send payment now or i will need to contact a collection agency. b. mr. jones, it has come to my attention that your payment for services on july 20th has not been received. send payment. if you would like to discuss the bill, call our office. if you have already submitted your payment, accept our and disregard this notice.