1. before plugging in a new device to a computer you should unplug all other devices turn off the computer turn on the computer 2. many of the maintenance tools for a computer can be found in the control panel under administrative tools display personalization

You work in the accounting department and have been using a network drive to post excel workbook files to your file server as you complete them. when you attempt to save a workbook file to the drive, you see the error message: “you do not have access to the folder ‘j: \’. see your administrator for access to this folder.” what should you do first