Computers and Technology, 09.07.2019 20:30 tionnewilliams21
When a customer makes a request or complaint, the goal of customer service is to a) restore positive relations with the customer. b) restate and share the customers level of frustration. c) end the interaction with the customer as quickly as possible. d) show the customer how to remain calm and courteous.
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When a customer makes a request or complaint, the goal of customer service is to a) restore positive...
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