One main advantage of cd-roms is that
a. cd-roms can store much more information than dvds.
b. users can save files to cd-roms.
c. the information on cd-roms can easily be manipulated.
d. cd-roms can hold a lot of information.

Think about a recent customer service experience - either positive or negative. write a brief summary of that experience. now think about those four characteristics we look for in customer service representatives. how did the representative in your example stack up? write down your answer and give specific examples.

Which is the highest level of the hierarchy of needs model? a. humanity b. intrapersonal c. team d. interpersonal

When guido van rossum created python, he wanted to make a language that was more than other programming languages. a. code-based b. human-readable c. complex d. functional