Poor business communication is characterized by: writing that takes less time to read and understand. writing that involves minimal cycling of documents. writing that does not need to be rewritten. writing that prevents a reader from guessing information. writing that obscures ideas and results in decisions being needlessly drawn out.

Leading guitar string producer wound up inc. has enjoyed a competitive advantage based on its proprietary coating that gives its strings a clearer sound and longer lifespan than uncoated strings. one of wound up's competitors, however, has recently developed a similar coating using less expensive ingredients, which allows it to charge a lower price than wound up for similar-quality strings. wound up's competitive advantage is in danger due to a. a lack of perceived value b. a lack of organization c. direct imitation and substitution d. resource immobility