Kim supervises a group of customer service representatives. kim is respected and well liked by her staff, and she has worked hard to make sure each of them knows how to do their job well. she is responsible for all staffing and reward decisions in her department. kim has in the contingency model.

Kim has high situational control in the contingency model. She is able to control all aspects of the situation, from the interpersonal aspect of it to her workers's performance, and even who is hired. She also dishes out rewards, so has another level of control over the circumstances and their outcome.

Lol yes , why are you asking ?