Laurie daley is examining customer-servicecosts in the southern region of capitol products. capitol products has more than 200 separate electricalproducts that are sold with a 6-month guarantee of full repair or replacement with a new product. when aproduct is returned by a customer, a service report is prepared. this service report includes details of theproblem and the time and cost of resolving the problem. weekly data for the most recent 8-week periodare as follows:

During a meeting, tammy, a branch manager for usa bank, pointed to the corporate organization chart on the wall. tammy remarked that "these people provide advice, recommendations, and research for us, and they are indicated with a dotted line. laura (our ceo) and the vice presidents of our organization are up here, indicated on the organization chart by a solid line vertical line." are indicated on the organization chart by a solid line and are indicated by a dotted line. a. line managers; temporary personnel b. line managers; personnel in training c. staff personnel; vital personnel d. line managers; part-time personnel e. line managers; staff personnel