Becky wants to buy a new cell phone. she asks her friends who are technologically savvy to recommend a good, lightweight phone that is easy to use. in this scenario, becky is obtaining information using a(n) a. nonmarketing-controlled information source b. internal information search c. marketing-controlled information source d. external information search

step 1: create a plan

step 2: inventory facility equipment/assets

step 3: create preventive maintenance procedures

step 4: create preventive maintenance schedules

step 5: train your maintenanceteam

step 6: analyze – adjust - improve

or

step 1 – pm procedure design: doing the effective things

step 2 – pm procedure scheduling: efficient use of people and resources

step 3 – pm lubrication engineering

step 4 – pm training: back on the chain gang

step 5 – pm program management plan

step 6 – communicate, communicate, communicate

the answer is b. the events might happen and are based on crimes.