Words such as "first," "next," "finally," and "above all" are often used as to indicate where a speaker is in the speech or to focus attention on key issues.

How do the percentages of the 65 customer satisfaction ratings in that actually fall into the intervals [formula62.mml ± s], [formula62.mml ± 2s], and [formula62.mml ± 3s] compare to those given by the empirical rule? do these comparisons indicate that the statistical inferences you made in parts b and c are reasonably valid? (round your answers to the nearest whole number. omit the "%" sign in your