When addressing a caller with a highly sensitive and personal issue, it is important

Answer and explanation:

Addressing clients with sensitive personal issues implies being respectful and objective to avoid further problems. No subjective information either informal language must be used and if the problem is in its resolution stage, only relevant information about the steps that are going to be taken to move forward should be provided.

answer: 11/12

step-by-step explanation: 4 1/4 and 3 1/3 is equivalent to 4 3/12 and 3 4/12. 4 3/12 - 3 4/12 =11/12

answer; consideration;