Many companies have cut travel budgets so that fewer businesspeople are authorized to fly first class. Despite the shrinking pool of business-class travelers, British Airways has grown market share for its trans-Atlantic business class by offering greater comfort. Promotions to frequent flyers stress that passengers can sleep in fully reclining seats and arrive refreshed to carry out a full day’s schedule. The segmentation strategy of British Airways is an example of

During a meeting, tammy, a branch manager for usa bank, pointed to the corporate organization chart on the wall. tammy remarked that "these people provide advice, recommendations, and research for us, and they are indicated with a dotted line. laura (our ceo) and the vice presidents of our organization are up here, indicated on the organization chart by a solid line vertical line." are indicated on the organization chart by a solid line and are indicated by a dotted line. a. line managers; temporary personnel b. line managers; personnel in training c. staff personnel; vital personnel d. line managers; part-time personnel e. line managers; staff personnel