Which method of preparing the operating activities section of the statement of cash flows adjusts net income to remove the effects of deferrals and accruals? a. the indirect method b. the direct method c. both direct and indirect methods d. neither the direct method nor the indirect method

Statistical process control charts: a. indicate to the operator the true quality of material leaving the process. b. display upper and lower limits for process variables or attributes and signal when a process is no longer in control. c. indicate to the process operator the average outgoing quality of each lot. d. display the measurements on every item being produced. e. are a graphic way of classifying problems by their level of importance, often referred to as the 80-20 rule.